TapReview vs QR Codes
QR codes sit on a card and hope someone scans them. TapReview sends a personal WhatsApp message directly to your customer's phone.
Frequently Asked Questions
Why not just use a free QR code for Google reviews?
QR codes are passive — you hand over a card and hope the customer scans it later. Most don't. TapReview actively sends a WhatsApp message with your Google review link. Active outreach beats passive hope.
What's the response rate for QR codes vs TapReview?
QR code review cards typically see 2-5% scan rates. WhatsApp messages have 98% open rates. TapReview users report significantly more reviews than those using QR codes alone.
Are QR codes really free?
The QR code itself is free, but you need cards printed, and there's no tracking, no personalisation, and no follow-up. TapReview is £9/month with personalised messages, delivery tracking, and request history.
Can I use both TapReview and QR codes?
Yes. Some tradespeople leave a QR code on their invoice or van as a passive backup. But TapReview should be your primary method — the active WhatsApp message is what actually gets reviews.
Pricing
TapReview costs £9/month with unlimited review requests. Free to start with 5 review requests included.