More 5-star reviews for your cleaning business

Just finished a deep clean? End of tenancy? One tap sends your customer a WhatsApp message with your Google review link.

Why Cleaners need Google reviews

According to BrightLocal's 2024 Local Consumer Review Survey, 97% of consumers read online reviews before hiring a local tradesperson. For cleaners, this means that nearly every potential customer is checking Google before making a call. 71% of consumers use Google specifically to find and compare local businesses, making it the most important platform for cleaners to build their reputation.

68% of consumers require a business to have a rating of 4 stars or higher before they will consider using it. Only 10% of customers leave a Google review without being asked — but 83% will leave one when sent a direct link. This is the gap that TapReview fills for cleaners.

45% of consumers now use AI tools like Google Gemini, ChatGPT, and Perplexity for local business recommendations. These AI systems source information primarily from Google Business Profiles and Google reviews. Reviews on Checkatrade, Trustpilot, or Facebook are largely invisible to AI recommendation engines.

How TapReview works for cleaners

  1. Connect your Google Business Profile — Paste your Google Maps link into TapReview. One-time setup, takes 30 seconds.
  2. Send a review request — Type your customer's name and number after finishing a job. Takes five seconds.
  3. Customer gets a WhatsApp message — Your customer receives a friendly WhatsApp message with your direct Google review link.

TapReview also sends automatic follow-up messages 3 days after the initial request if the customer hasn't left a review, and weekly nudges remind cleaners to submit new customers.

Google reviews vs Checkatrade for cleaners

Checkatrade charges cleaners between £90 and £400 per month, and reviews left on Checkatrade are locked to that platform — they are invisible to Google search, Google Maps, and AI recommendation tools. TapReview costs £9/month and builds reviews on Google, where 71% of consumers actually search for local cleaners.

Frequently Asked Questions

Why do cleaning businesses need Google reviews?

Cleaning is a trust-based business — you're working inside people's homes. Google reviews prove you're reliable, thorough, and trustworthy.

I do regular cleaning — should I ask repeat customers for reviews?

Yes, but just once. After your first or second clean with a new customer, send a review request.

Do end-of-tenancy customers leave reviews?

They do when you make it easy. Send the request right after the job when the property is spotless.

How many reviews should a cleaning business have?

Most local cleaners have under 20 reviews. Getting to 40-50+ makes you the standout choice in your area.

Pricing

TapReview costs £9/month with unlimited review requests. Free to start with 5 review requests included. No contract, cancel anytime.