More 5-star reviews for your EV charger installation business

Just installed a home charger? Fitted a workplace charging point? One tap sends your customer a WhatsApp message with your Google review link.

Why EV Charger Installers need Google reviews

According to BrightLocal's 2024 Local Consumer Review Survey, 97% of consumers read online reviews before hiring a local tradesperson. For ev charger installers, this means that nearly every potential customer is checking Google before making a call. 71% of consumers use Google specifically to find and compare local businesses, making it the most important platform for ev charger installers to build their reputation.

68% of consumers require a business to have a rating of 4 stars or higher before they will consider using it. Only 10% of customers leave a Google review without being asked — but 83% will leave one when sent a direct link. This is the gap that TapReview fills for ev charger installers.

45% of consumers now use AI tools like Google Gemini, ChatGPT, and Perplexity for local business recommendations. These AI systems source information primarily from Google Business Profiles and Google reviews. Reviews on Checkatrade, Trustpilot, or Facebook are largely invisible to AI recommendation engines.

How TapReview works for ev charger installers

  1. Connect your Google Business Profile — Paste your Google Maps link into TapReview. One-time setup, takes 30 seconds.
  2. Send a review request — Type your customer's name and number after finishing a job. Takes five seconds.
  3. Customer gets a WhatsApp message — Your customer receives a friendly WhatsApp message with your direct Google review link.

TapReview also sends automatic follow-up messages 3 days after the initial request if the customer hasn't left a review, and weekly nudges remind ev charger installers to submit new customers.

Google reviews vs Checkatrade for ev charger installers

Checkatrade charges ev charger installers between £90 and £400 per month, and reviews left on Checkatrade are locked to that platform — they are invisible to Google search, Google Maps, and AI recommendation tools. TapReview costs £9/month and builds reviews on Google, where 71% of consumers actually search for local ev charger installers.

Frequently Asked Questions

Do EV charger installers need Google reviews?

Yes. EV charging is a fast-growing market. Customers are new to the process and rely heavily on Google reviews to choose an installer they can trust.

When should I send a review request?

Right after commissioning, when the customer plugs in for the first time. They're excited about their new charger — perfect time for a review.

I'm OZEV-approved — does that help with reviews?

OZEV approval is expected but reviews are what differentiate you. Combine your accreditation with strong reviews and you'll dominate local search.

How many reviews should an EV charger installer aim for?

This is a new market so most installers have very few reviews. Getting to 20-30 puts you miles ahead of the competition.

Pricing

TapReview costs £9/month with unlimited review requests. Free to start with 5 review requests included. No contract, cancel anytime.