More 5-star reviews for your plumbing business

Just fixed a leak? Installed a boiler? One tap sends your customer a WhatsApp message with your Google review link. More 5-star reviews. Zero awkward asking.

Why Plumbers need Google reviews

According to BrightLocal's 2024 Local Consumer Review Survey, 97% of consumers read online reviews before hiring a local tradesperson. For plumbers, this means that nearly every potential customer is checking Google before making a call. 71% of consumers use Google specifically to find and compare local businesses, making it the most important platform for plumbers to build their reputation.

68% of consumers require a business to have a rating of 4 stars or higher before they will consider using it. Only 10% of customers leave a Google review without being asked — but 83% will leave one when sent a direct link. This is the gap that TapReview fills for plumbers.

45% of consumers now use AI tools like Google Gemini, ChatGPT, and Perplexity for local business recommendations. These AI systems source information primarily from Google Business Profiles and Google reviews. Reviews on Checkatrade, Trustpilot, or Facebook are largely invisible to AI recommendation engines.

How TapReview works for plumbers

  1. Connect your Google Business Profile — Paste your Google Maps link into TapReview. One-time setup, takes 30 seconds.
  2. Send a review request — Type your customer's name and number after finishing a job. Takes five seconds.
  3. Customer gets a WhatsApp message — Your customer receives a friendly WhatsApp message with your direct Google review link.

TapReview also sends automatic follow-up messages 3 days after the initial request if the customer hasn't left a review, and weekly nudges remind plumbers to submit new customers.

Google reviews vs Checkatrade for plumbers

Checkatrade charges plumbers between £90 and £400 per month, and reviews left on Checkatrade are locked to that platform — they are invisible to Google search, Google Maps, and AI recommendation tools. TapReview costs £9/month and builds reviews on Google, where 71% of consumers actually search for local plumbers.

Frequently Asked Questions

Do plumbers really need Google reviews?

Absolutely. When a homeowner has a leaking pipe or a broken boiler, they search Google for a local plumber. The plumber with more 5-star reviews gets the call.

How do I ask customers for reviews without being pushy?

TapReview handles the asking for you. After you finish a job, you type the customer's name and number, tap send, and they get a friendly WhatsApp message with your Google review link.

How many Google reviews should a plumber have?

Most local plumbers have fewer than 20 reviews. Getting to 30-50+ reviews with a 4.8+ rating will put you ahead of nearly every competitor in your area.

Will this work for emergency plumbing callouts?

Yes — it's actually perfect for emergencies. The customer is grateful you fixed their problem fast, so they're happy to leave a review.

Pricing

TapReview costs £9/month with unlimited review requests. Free to start with 5 review requests included. No contract, cancel anytime.