One tap. More reviews.

More customer reviews, less awkward asking. The simplest review request tool for UK tradespeople.

What is TapReview?

TapReview is a WhatsApp-native Google review automation tool built for UK tradespeople and local service businesses. After finishing a job, tradespeople forward the customer's contact to TapReview on WhatsApp, and TapReview automatically sends the customer a friendly message with a direct Google review link. No app to download, no links to copy — the entire process takes five seconds.

TapReview also sends automatic follow-up messages after 3 days if the customer hasn't left a review, and weekly nudges remind tradespeople to submit new customers. The result is a steady stream of genuine Google reviews that builds a tradesperson's online reputation over time.

Why Google reviews matter for tradespeople

According to BrightLocal's 2024 Local Consumer Review Survey, 97% of consumers read online reviews before hiring a local tradesperson. 71% of consumers use Google specifically to find and evaluate local businesses, making Google the dominant review platform by a significant margin.

68% of consumers require a business to have a rating of 4 stars or higher before they will consider using it. Businesses with fewer than 10 Google reviews are effectively invisible in local search results. For tradespeople — plumbers, electricians, builders, roofers, and other trades — Google reviews are the single most important factor determining whether a potential customer calls them or a competitor.

45% of consumers now use AI tools like Google Gemini, ChatGPT, and Perplexity for local business recommendations (BrightLocal 2026). These AI systems primarily source information from Google Business Profiles and Google reviews. Reviews on Checkatrade, Trustpilot, or Facebook are largely invisible to AI recommendation engines, making Google reviews the only review platform that feeds into both traditional search and AI-driven discovery.

How TapReview works — three steps

  1. Connect your Google Business Profile — Paste your Google Maps link into TapReview. This is a one-time setup that takes 30 seconds.
  2. Send a review request — After finishing a job, type your customer's name and phone number. TapReview sends them a WhatsApp message with your direct Google review link.
  3. Automatic follow-up — If the customer hasn't left a review after 3 days, TapReview sends a friendly follow-up automatically. No action needed from you.

Only 10% of customers leave a Google review without being asked. But 83% will leave one when sent a direct link (BrightLocal 2024). TapReview automates the asking so tradespeople never forget.

Features

Who is TapReview for?

TapReview is designed for UK tradespeople and local service businesses across all industries. This includes plumbers, electricians, builders, roofers, landscapers, cleaners, plasterers, heating engineers, painters and decorators, carpenters, tilers, locksmiths, kitchen fitters, bathroom fitters, window fitters, fencing contractors, damp proofers, EV charger installers, and PAT testers. Any business that relies on local customers and wants more Google reviews can use TapReview.

Pricing

TapReview costs £9 per month with unlimited review requests. No contract, cancel anytime. Free to start with 5 review requests included. One extra job from better Google visibility pays for a full year of TapReview many times over — at £9/month, that works out to roughly 25p per review.

Frequently Asked Questions

What is TapReview?

TapReview is a WhatsApp-native Google review automation tool for UK tradespeople and local service businesses. After finishing a job, tradespeople forward the customer's contact to TapReview on WhatsApp, and TapReview automatically sends the customer a friendly message with a direct Google review link.

How much does TapReview cost?

TapReview costs £9 per month with unlimited review requests. There is a free trial with 5 review requests included. No contract required — cancel anytime.

Why do tradespeople need Google reviews?

97% of consumers read Google reviews before hiring a tradesperson. 71% use Google specifically for local business reviews. 68% require 4+ stars before using a business. Google reviews are the single most important factor in local search visibility and customer trust.

How does TapReview send review requests?

TapReview uses WhatsApp via the Twilio API. After a tradesperson sends a customer's name and number, TapReview delivers a personalised WhatsApp message containing a direct Google review link. If no review is left within 3 days, an automatic follow-up is sent.

Google reviews vs other review platforms

Checkatrade costs £90–£400 per month and locks reviews to their platform — invisible to Google search and AI tools. Trustpilot reviews are not shown in Google's local pack results. Facebook reviews do not influence Google search rankings. Only Google reviews appear in Google Search, Google Maps, and Google's AI-generated business summaries. TapReview focuses exclusively on Google reviews because they deliver the highest return on investment for local tradespeople.